Terms & Conditions
This remit sets out the terms and conditions relating to the all the online content and material provided to you (“the User”) on the traderssupportclub.com and .co.uk and tscmember.co.uk websites. Traders Support Club is a trading name of AJC Group Ltd and all website material and content and is owned and operated by AJC Group Ltd (company registration number: 06757579). Any references in these terms and conditions to Traders Support Club, AJC Group "AJC Group Ltd ", (or "we", "us" or "our") refer to the company/ies owning, operating and branding this Site. References to the “Site” refer to the Traders Support Club websites.
References to "you", "your", "subscriber", "user", "the user" or "member" refer to the people that sign up, and or either pay for, any of the subscriptions products and services, as well as any live training events and on-line published event, via this site.
All Traders Support Club content is owned and published by AJC Group Ltd.
By subscribing via www.traderssupportclub.com or www.tscmember.co.uk ("the Site”) the User is agreeing to the terms and conditions below. If the User uses the Site in the course of business the User is also agreeing to these terms and conditions on behalf of that business. If the User does not agree with the terms and conditions (or the User is not authorised to do so) the User should not use the Site.
If the User has any questions they should contact Traders Support Club by email via firstname.lastname@example.org
AJC Group Ltd under agreement with Mayflower Alliance Ltd, Seekardo Ltd and Epic South Africa are authorised to use the branding for said brands and companies.
Investing in stocks, options futures and spread betting and other financial instruments carries large potential rewards but also potential risk. Stock market trading and investment are not appropriate for all investors. Past performance and any examples or testimonials cited are no indication or guarantee of anticipated future results. Individual results will vary and cannot be guaranteed. The information and material presented by Traders Support Club is for educational purposes only. Any examples used are for educational and illustrative purposes only. Traders Support Club, AJC Group Ltd and their associates, their employees are not stockbrokers, broker dealers, or investment advisors. They are not recommending any particular strategies, stocks, commodities, bonds, options, futures or currency and spread betting contracts or any securities of any kind. The names of any firms of stockbroker, Stock Exchange, Financial Institutions, Financial planners, brokers, or financial websites mentioned are for illustrative purposes only. The decision on which financial instrument or security to use, if any, is at the total discretion of each individual person. It is recommended that you seek a professional prior to implementing any investment program or financial plan. You must read and understand the above and be aware of the risks of stock market trading and be willing to accept them before investing in stocks, options, commodities, futures and currency contracts, spread betting contracts.
3. Site Content
The content of this site, including but not limited to the text, images and video herein and their arrangements (the “Content), unless otherwise noted, is Copyright © Traders Support Club and AJC Group Ltd. Traders Support Club and AJC Group Ltd or its licensor's own all intellectual property rights (including copyright and database rights) in the Content and any selection or arrangement of the Content. You may retrieve and display Content from the Site on a computer screen (or compatible device), print individual pages on paper (but not photocopy them), for your personal, non-commercial use only.
3.1 Restrictions On Use
You may not use the Site or any Content for any unlawful purpose. You may only use the site as expressly set out in these Terms, you may not reproduce, modify nor in any way commercially exploit any of the Content. You must not post any content or comments that are offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations; and Traders Support Club and AJC Group Ltd expressly reserves the right to require that any content or link in breach of these provisions be removed and to take whatever other action it deems appropriate. In particular, but without limiting the general application of the restrictions contained in the preceding sentence, you may not do any of the following without prior written permission from us : -
· Redistribute any of the Content (including by using it as part of any library, archive or similar service) or in any way modify any documents or related graphics on this Site;
· In any way separate any graphics on this Site from accompanying text;
· Create a database in electronic or structured manual form by systematically downloading and storing all or any of the Content;
· Deep link to, frame, spider, harvest or scrape the Content or otherwise access the Content for similar purposes; or use any machine, electronic, web based or similar device to read or extract the Content by automated or machine based means;
· Must not otherwise use any Traders Support Club trademarks, logos, copyright, or propriety notices, legends, symbol legend, videos, or any other marks or items embedded in any of the content of our services or may not remove, distort or otherwise alter the size or appearance of the logos;
· Must not in any way imply that Traders Support Club is endorsing it or its products or services or has any affiliation with the provider, product or services and must not misrepresent its relationship with Traders Support Club or present false information about Traders Support Club or AJC Group Ltd.
Any rights not expressly granted by these terms are reserved. Please note that in addition, and without prejudice to our rights at law to restrict the types of use referred to above, these restrictions are also contractual in nature and bind all users of the Site.
The User shall not disclose the Password to any other person or entity and shall ensure that the Password remains confidential at all times. In the event that the User knows or has a reasonable suspicion that a third party knows the User’s password, the User shall notify Traders Support Club immediately by contacting the Traders Support Club via email. If the Traders Support Club has reasonable grounds for believing that the User has misused or is misusing the Password, the Traders Support Club may require the User to change the Password or may suspend the User’s use of the access to the Site, until such time as Traders Support Club is satisfied that the security of the Site is no longer compromised by the User’s activities. Each registration/subscription is for a single user only. Traders Support Club does not permit any other person sharing your password or access through a single user name or password being made available to multiple users manually or on a network. Traders Support Club may cancel or suspend your access to the Site if you do this, without further notice or obligation to you. If you provide Traders Support Club with an email address that will result in any messages Traders Support Club may send you being sent to you via a network or device operated or owned by a third party (e.g. your employer or college) then you warrant that you are entitled to receive those messages.
You also agree that Traders Support Club may refrain from sending messages to you without notifying you, even if you have subscribed to receive them, if we receive a request from a third party to stop sending messages to you.
5. Payment & Cancellation Policy
To join a Traders Support Club Paid Membership Level you may pay AJC Group Ltd a "joining fee" and a "monthly subscription fee" (otherwise known as monthly membership fee) to access that particular membership level's set of membership services. AJC Group Ltd reserves the right to vary the services at each membership level and does not guarantee that the specific services will remain available at the specific membership level. You agree to pay any joining fee and monthly subscription fees at the rates in effect when the charges are incurred. AJC Group Ltd will notify the User in writing (hard or electronic copy) of any increases or decreases in joining fee or monthly subscription fees to you as current member of that membership level. Note that your Internet Service Provider and/or telephone operator may also charge you for time spent accessing the Site any various services that Traders Support Club offers.
5.1 Payment Methods
The User must provide AJC Group Ltd with complete and accurate payment information.
For all membership payment both joining fees and monthly subscriptions.
Payments are made to AJC Group Ltd either via bank transfer, Go Cardless Payment system or through either our Authorize.net payment Gateway or Stripe Payment system.
For all individual product and all product package purchases.
Payments are made to AJC Group Ltd either via bank transfer, Go Cardless Payment system or through either our Authorize.net payment Gateway or Stripe Payment system.
5.2 Payment Terms
By submitting payment by one of the methods stated in section 5.1 of these terms and conditions the User warrants that they are entitled to purchase the Paid-for Content using those payment details.
In the event of an unauthorised payment AJC Group Ltd reserves the right to suspend or terminate the User’s access to the Site and Paid-for Content. If no payment authorisation is received or payment authorisation is subsequently cancelled, Traders Support Club may immediately terminate or suspend access to any Paid-for Content and/or the Site. AJC Group Ltd will try to process your subscription promptly but does not guarantee that this service will be available to you by any specified time. A contract with you for receipt of this service will come into effect when Traders Support Club or AJC Group Ltd sends you an email confirming your subscription. This will be in the form a payment receipt. All invoices can be accessed under your Membership Area which is accessible via a link at the top of every page once you are logged into the membership site.
All on-line payments (including any applicable taxes) must be made in Pound Sterling or any alternative currency that Traders Support Club or AJC Group Ltd may specify.
5.3 Cancellation Procedure
When subscribing and paying through the membership site for a specific monthly membership fee, the user reserves the right to cancel their subscription at anytime.
The user is entitled to a standard 14-day cooling-off period during which the user will receive 100% back of their joining fee in accordance with standard UK distance selling regulations. Any time after the 14-day cooling off period it is at AJC Group Ltd's discretion as to the whether the user will receive a refund. No monthly membership fees will be paid back to the user once the payment has been made to AJC Group Ltd, as these payments are made past the 14 cooling off period.
5.4 Pausing A Paid Membership
Under these terms and conditions a user’s membership can be paused at any time after the joining fee and first month’s membership has been paid. The user cannot pause their membership and receive any part of the joining fee or monthly membership fee back as a result. The user is also not entitled to receive some of or all of a specific period of monthly membership fees back simply because the user did not manage to use the membership during a given period of time. The concept of "if you don't use it you lose it" should be remembered.
Pausing a membership can occur anytime within the user’s monthly period (between each recurring payment point). The user must notify Traders Support Club in writing of the specific point in time and the extent of time they wish to pause their membership for. The user can also decrease or extend the time paused during a paused membership period by notifying Traders Support Club again in writing. The monthly membership payment is then paused and not taken from the user for the period the user specified in writing. The user’s membership then drops to either the "Free Membership Level" or the "TSC Academy Membership Level" during the paused membership period. During this time their previous membership level material, services and support will not be available to the user until they re-instates their monthly membership fee.
As long as the time period of the paused membership is no more than 18 month from the point of the membership being paused, the user will not be required to pay an additional re-joining fee on top their monthly membership fee to re-access the material. After an 18 month membership pause period, the user may be liable for a joining fee. The re-joining fee is at the discretion of AJC Group Ltd. This will be no more than 50% of the listed joining fee at the time the user is requesting to re-access their membership.
This policy explains how Traders Support Club and AJC Group Ltd collects information from you and how this information is then used. Traders Support Club hopes that this will remove any concerns you may have about supplying information to us. Traders Support Club reserve the right to fully cooperate with any law enforcement authorities or court order requesting or directing Traders Support Club to disclose the identity or locate anyone posting any material in breach of these Terms.
AJC Group Ltd, is registered in accordance with United Kingdom Data Protection Legislation and will hold and use your personal data strictly in accordance with UK data protection legislation. We will not rent, sell or pass your information to any other party. Our registration number is Z1661696.
Traders Support Club and AJC Group Ltd will retain copies of the information provided when you subscribe on the website. We implement a number of sophisticated security measures to ensure the safety of any personal information provided. The information is contained on a secure server, which is accessible only by a limited number of employees who have authorised access rights to such information.
All sensitive credit card information supplied by any visitor is transmitted via Secure Socket Layer (SSL) technology. SSL is commonly-used for managing the security of message transmission on the Internet through public-and-private key encryption and a digital certificate that establishes your credentials when doing Internet business or other on-line transactions. Your card number will be encrypted and replaced by a unique transaction reference number. Traders Support Club and AJC Group Ltd uses online bank secure servers provided by Barclays Merchant Services, Authorize.net, Stripe Payment and Gocardless and does not hold any customer card details on any of our servers at any time. We reserve the right to change our security and privacy policies at any time.
Flash and Java and Links Copyright in any software or data file that is made available for download from the Site ("Download") belongs to Traders Support Club and AJC Group Ltd or its suppliers. Where applicable your use of the Download is governed by the terms of any license agreement that may accompany or be included with the Download. Do not install or use any Download unless you agree to such license agreement.
This site may provide links to other web sites and data providers. Traders Support Club gives no representation or warranty (express or implied) as to the accuracy, completeness or correctness of data provided by these external web sites and data providers. The inclusion of any such links does not imply endorsement or approval of such websites or resources by Traders Support Club.
8. Limitation of Liability.
The User expressly agrees that the use of, and browsing of the Site is at the User’s own risk. Neither Traders Support Club nor any other party involved in creating, producing or delivering the Site, is liable for any direct, incidental, special, consequential, indirect or punitive damages arising out of the User’s access to, or use of, or inability to use the Site or any linked site. The User expressly agrees that the downloading of any material form the Site is at the User’s own risk. Use of the data on this Site is for personal and continuing professional development use only. It is only for your general information or study, and use and is not intended to address other requirements.
In particular, the Content does not constitute any form of advice, recommendation or arrangement by Traders Support Club and is not intended to be relied upon by users in making (or refraining from making) any specific investment, trading or other decisions. Appropriate independent advice should be obtained before making any such decision. Any examples used are for educational and illustrative purposes only. Traders Support Club AJC Group Ltd and/or any thirdparty representative, employees, directors and advisors are not stockbrokers, broker dealers, or investment advisors. They are not recommending any particular stocks, bonds, options, or securities of any kind. The names of any firms of stockbroker, stock exchange, financial institutions, financial planners, brokers, or financial websites mentioned are for illustrative purposes only.
Any arrangements made between you and any third party named on this Site are at your sole risk and responsibility.
Traders Support Club and AJC Group Ltd expressly disclaims any liability for third party information or opinions posted on this Site or any linked Sites that arises under criminal or civil laws relating to defamation, intellectual property infringement, privacy, obscenity, or any other area of law.
While Traders Support Club will use reasonable efforts to include accurate and up to date information on the Site, Traders Support Club makes no warranties or representations as to its accuracy or completeness. Traders Support Club is not responsible for any errors or omissions or for the results obtained from the use of such information. Trader Support Club obtains content from a number of sources and given the nature of electronic distribution via the internet, Traders Support Club does not give any warranties in respect of the Site, Content, software or services available through the Site (collectively, "Site Services"). In particular, the Site Services are provided on an "as is", "with all faults" and "as available" basis. To the extent allowed by applicable law, Traders Support Club hereby disclaims all warranties, conditions or duties of every nature whatsoever (except any duties of good faith), including without limitation, any implied warranties of merchantability or of fitness for a particular purpose, any express or statutory warranties, and any warranties or duties regarding accuracy, timeliness, completeness, performance, lack or negligence or of workmanlike effort.
Additionally, Traders Support Club and AJC Group Ltd makes no warranty that the Site Services are free from infection by viruses or anything else that has contaminating or destructive properties. The Site and the Site Services are designed primarily for UK based users. Traders Support Club and AJC Group Ltd does not provide any warranties, express or implied that the Site Services are in compliance with any applicable laws or regulations in any jurisdiction outside the UK. Accordingly, if it is prohibited to make the Site Services or any part thereof available in your jurisdiction or to you (by reason of nationality, residence or otherwise) the Site Services or any part thereof are not directed at you.
You accept that if you are resident outside the UK, you must satisfy yourself that you are lawfully able to access the Site services and, in particular, any document which allows you to apply for any securities via links or banners in the country from where you are accessing the Site Services. The Site Services or any part thereof do not constitute an offer or solicitation to buy or sell investments in any jurisdiction.
Traders Support Club does not accept any liability for any costs, losses or damages resulting from, or related to, the availability or content of the Site Services to persons in jurisdictions outside the UK or to persons who are, or who are nominees of or trustees for citizens, resident or nationals of other countries. Traders Support Club does not endorse or make any representations about Third Party Sites, or any material found there, or any results that may be obtained from using them. If you decide to access any of the Third Party Websites linked to this Site, you do so entirely at your own risk.
8.1 Consequences of Breach of these Terms
In the event that Traders Support Club considers or determines, in their complete discretion, that the User has breached, violated or contravened the Terms & Conditions of Traders Support Club. or has otherwise demonstrated inappropriate conduct in the use of the Site or the content or services they reserve the absolute right to: (a) warn the User that they have violated the Agreement and ask the User to discontinue such conduct; (b) discontinue the User’s membership of the site and/or any other related services, including Paid-for Content; and (c) take measures (including terminating, suspending or restricting the User’s use of the Site) to prevent the User from using the Site or linking to the Site.
9. Prizes, Prize Draws, Competitions and Promotions
From time to time Traders Support Club may run competitions, free prize draws and promotions on the Site. These are subject to additional terms that will be made available at the time of such competitions.
10. Forum / Blog
The objective of our forum and blog is to encourage Traders Support Club members to learn from each other by sharing their trading experiences. Please use this forum responsibly. We reserve the right to delete any comments that in any way violate the Rules, Policies, and Disclaimers, or in instances where we feel that a comment damages the interests of Traders Support Club and its members.
• Offensive or obscene
• Abusive or hateful
• Racially discriminating
• Used to embarrass, harass, threaten or cause distress or discomfort to another user
• Used for pornographic, sexual or suggestive comments
• Used for commercial or advertising materials
• Used for information or instructions containing illegal activities
• Infringing or encouraging infringement of intellectual property rights
• An infringement of a patent, trademark, trade secret, copyright or other proprietary right
• Used for links or any kind of access to content that has already been aforementioned as inappropriate for the bulletin board
• Used as an invitation to fast money making or pyramid schemes
• Used to pass on chain letters
• Used to intentionally or unintentionally violate any local/national/international law or regulation
• Used to disrupt the normal flow of information on the bulletin board or otherwise act in a manner that negatively affects other participants
• Used to refer to a competitor or supplier's site
• Misleading or provide erroneous or dangerous information
• Using anything else that can be regarded as objectionable
• Any links or any mention of 3rd party website we think is inappropriate.
The `Traders Support Club Forums is a part of the Traders Support Club member services, and as such, Traders Support Club and AJC Group Ltd and its staff reserves the right to monitor, moderate, delete postings and, if necessary, to ban user's access to the bulletin board that are potentially damaging to the interests of Traders Support Club, its members and any of its partners.
All material posted on this bulletin board by contributing individuals is the sole property of AJC Group Ltd. AJC Group Ltd reserves the right to exert control over all material posted on the bulletin board in any manner it sees fit.
AJC Group Ltd can cease to provide any service described in this publication to all users or any number thereof at any time without warning for any or no reason.
AJC Group Ltd reserves the right to reveal your identity in the event of a complaint or legal action arising from any message posted by you.
Users are solely responsible for the contents of their communications and may be held legally accountable. Traders Support Club accepts no responsibility and makes no representations about the suitability of such content for any purpose nor about its legitimacy, legality, validity, accuracy, correctness, reliability, quality, stability, completeness, currentness for postings by the general public on this bulletin board.
The opinions expressed on the forum and blog post are those of the contributing individuals and do not necessarily reflect the views of, nor are endorsed by Traders Support Club. Information may be incorrect or contain typographical and other inaccuracies. Posted information may be erroneous. It is assumed that the participants are able to use common sense in judging the appropriateness of a posting.
Please note that this bulletin board is intended for the use of individuals 18 years of age and older. All users including parents of those under the age of 18 years please be advised that use of the bulletin board involves some risk. Be aware there is a chance that predatory users could attempt to connect with other users online. Therefore, it is always best to use your discretion and judgement when contacting other users. Traders Support Club is not responsible for any events resulting from use of the bulletin board.
11. Choice of Law and Jurisdiction
These Terms shall be governed by, and construed in accordance with, English law. The parties irrevocably agree that the courts of England shall (subject to the paragraph below) have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these Terms or the legal relationship established by them, and for those purposes irrevocably submit all disputes to the jurisdiction of the English courts. For the exclusive benefit of the Traders Support Club shall retain the right to bring proceedings as to the substance of the matter in the courts of the country of your residence or, where these Terms are entered into in the course of your trade or profession, the country of your principal place of business.
You may not assign, sub-license or otherwise transfer any of your rights under these Terms. If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. Failure by either party to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy.
Headings in these Terms are for convenience only and will have no legal meaning or effect. Traders Support Club and reserves the right, at its discretion, to make changes, alter, revise or withdraw any part of the Site or the Content at any time (with or without notice to you) by updating these Terms and Conditions. Due to its policy of updating and improving the site, Traders Support Club may wish to change these Terms and Conditions (including those relating to your use of the Content).
When terms are changed, Traders Support Club may notify you by e-mail or by publishing details of those changes by including them at the end of these Terms If you use the Site after the Traders Support Club has published or notified you of the changes, you are agreeing now to be bound by those changes. If you do not agree to be bound by those changes, you should not use the Site any further after they are published at the end of these Terms or after you receive notice of them.
These terms and conditions were last updated on 5th April 2017 and supersedes all previous terms and conditions for the Site. The User confirms that they have not entered into this Agreement on the basis of any representation that is not expressly incorporated into this Agreement.
AJC Group Ltd is an incorporated company (company incorporation number 06757579) whose registered office is at Silverstone Innovation Centre Technology Park, Silverstone, Towcester, England, NN12 8GX
Notice of the Right to Cancel: You may cancel any time prior to midnight of the seventh (7th) calendar day after the date of agreeing to these terms.
If you cancel, any property traded in, payments made by you pursuant to this Agreement will be returned following receipt by the company of your notice of cancellation, in writing, sent to the address on our website agreement within the agreed cancellation period. Please note that you will be responsible for any portion of the goods and/or services supplied to you prior to your cancellation. If you cancel, any goods delivered to you under this contract of sale must be returned to the company at the address provided on the contract, unopened and in substantially as good a condition as when received. If the company fails to receive these goods, then the contractual value of these goods will be deducted from any refund provided by the company. In order to exercise your right to cancel hereunder, please notify us of your intent to cancel. Please note that your notice will be deemed effective the date it is received, or in the case of electronic communications, the date it is sent from you to us.
13. Your Obligation To Make Payment By Credit Card
If you pay by credit card, your card will be processed when you agree these terms. Your authorisation is effective until you notify us in writing otherwise. Once your payment is processed, if instructional materials noted on the Agreement are not received at the time of purchase, they will be shipped to you via ground shipment. You may be charged a standard cost of £10.00 for shipment. You agree to pay any unpaid balance on your account within fifteen (15) days of agreeing to these Terms, unless other arrangements have been made in writing and agreed by one of the Directors of AJC Group Ltd.
If you fail to pay your balance due within the required time frame, you may lose any discount pricing on products and services purchased under these terms. You will, however, have an in-house credit to be used within sixty (60) days of the agreeing to these terms. Notwithstanding, nothing in this paragraph shall limit our right to pursue full collection on your unpaid balance. Please note that any deposit made by you at the time of agreeing to these terms is nonrefundable outside of any cancellation right provided for.
14. FINANCIAL INVESTING INVOLVES RISKS
Financial instruments and securities, including stocks, options, spread betting and futures trading, have large potential rewards, but also large potential risks. You must be aware of the risks and be willing to accept them in order to invest in financial instruments, including stocks, options and futures. You are aware that you take all trading and investment decisions yourself and take full responsibility for those decisions. This Agreement, nor the products offered, constitute a solicitation or an offer to buy or sell stocks or options. No representation is being made that any account or trades mentioned in our presentations or training material will or is likely to achieve profits or losses similar to those shown or are appropriate for your personal account and are not to be taken as a recommendation to purchase or sell any particular security or financial instrument. All stocks and options trading may not be suitable for all investors.